L3dgr Support

Start in the L3dgr Docker extension, then email the right Fors33 mailbox with your support bundle. Do not paste API keys, file paths, or production secrets in email.

Download a Support Bundle

Open the L3dgr extension in Docker Desktop.
Go to Settings → Help & Support.
Select Run Preflight and resolve any blocking items when possible.
Select Download Support Bundle to export l3dgr_support_bundle_v1 JSON.
Attach the JSON file to your email, or paste its contents below your message.

The bundle includes extension version, Docker Desktop OS, tier, preflight summary, and Readout export text. It does not include raw emails, file paths, or hashes by design.

What to Include

Support bundle JSON (preferred) or Readout excerpt with Job ref: when available.
Extension version and Docker Desktop OS/build (also in the bundle).
License tier (Pro, Lab, or institution) and a short description of the issue.
Steps to reproduce, expected behavior, and actual behavior.

Contact

Seal Beta cohort: seal-beta@fors33.com — use the beta bug template and check known issues.
General L3dgr support: support@fors33.com
Billing and seats: Plans and Billing on fors33.com/account

Submit a Request

Prefer the form when you already have a support bundle. We route Seal Beta requests to seal-beta@fors33.com; all other L3dgr issues go to support@fors33.com.